We want you to love what you bought.
If the fit isn't right, you can return it within 2 weeks as long as the tag is still attached and it's in the same condition as when you received it. Please email us first so we know what's happening. Many women have a hard time getting pants that fit well, and large apparel companies try only minimally to make a good pair. This is actually why we started the company - to make a good-fitting, bike-happy pair of pants, so we want to hear your views.
We stand behind our workmanship. If something is flawed (zipper or clasp breaks before its time, something strange happened after you laundered the item....), please contact us. Obviously a 2-week return policy isn't applicable here.
We'll refund your money but not your shipping costs. We reserve the right to refuse your refund if you haven't met these simple criteria. Please don't abuse our good will.